Alytus city information portal
A modern municipal website developed according to Human-Centred Design principles. The platform helps residents find information quickly, use municipal services and access current documents, news and other public information. Its design and content structure are based on the city brand identity, “Myliu Alytų”.
The challenge
The task
Alytus City Municipality wanted to transform its website into a convenient everyday tool for residents, businesses and visitors. The objective was not only to modernise the design, but also to review the information architecture, simplify content discovery and improve the user experience.
The project began with an in-depth analysis of residents’ needs. Website traffic data, municipal services and resident enquiries were reviewed; focus groups were held with municipal staff; user scenarios were developed and prototypes were tested. This resulted in an information structure based on real user needs rather than the institution’s internal organisational structure.
Main features
Resident information
News, event calendars, announcements, photo galleries, video content, news subscriptions and other information relevant to residents.
Municipal services
A clearly structured catalogue of municipal services, frequently asked questions, online forms, surveys and tools for submitting enquiries.
Documents and search
A legislation and document catalogue, advanced search, employee contacts and quick access to essential public information.
Content management and accessibility
A flexible CMS, block-based page building, responsive design, SEO optimisation and an accessible user interface.
Events and schedules
A central municipal events calendar, with separately filterable schedules for the mayor and deputy mayors, allowing visitors to view relevant events by period and person.
Organisational structure and staff contacts
An interactive municipal structure showing department hierarchies, staff assignments, roles, contact details and search by name, department or position.
Resident enquiries and FAQ management
Residents can search the FAQ database and, if they cannot find an answer, submit a question to a municipal specialist or department; responses are stored and managed in the system.
Online forms and surveys
A flexible form builder for resident enquiries and other online forms, plus anonymous survey creation, result review and export.
Photo and video galleries
Creation of photo and video galleries, automatic image adaptation for different screens, Lightbox viewing, descriptions and map-based location linking.
Thematic municipal portals
The main website and specialised sub-sites for culture, the municipal council, city management, families, business and Alytus residents worldwide, all managed through one CMS.
The result
Alytus City Municipality website
We created a web platform designed to help residents find the information and municipal services they need as quickly as possible. Communication was given the same attention as technology. The website’s content, visual identity and tone of voice were aligned with the “Myliu Alytų” city brand, creating a coherent and recognisable digital experience for residents. The platform allows municipal specialists to manage content independently, build new pages from preconfigured components and update information quickly while maintaining a consistent website structure and design.
Project results
The project modernised the Alytus City Municipality website, www.alytus.lt, introducing a new design and CMS, migrating content from the previous website and creating thematic sub-sites. It also delivered modules for news, event calendars, documents and search, FAQs, online forms and surveys, organisational structure, galleries, discrepancy management and administration. The website was adapted for mobile devices and users with disabilities, with SEO, security, access-permission management and activity auditing implemented.
Administration and security strengthened
Unified thematic portal ecosystem created
Accessibility and user experience improved
Easier resident access to information and services
Centralised content management
Municipal website modernised