Ergonomics Academy: Office Furniture E-commerce Store
A specialised e-commerce and advisory platform for presenting and selling ergonomic office furniture and healthier workplace solutions. The platform combines a product catalogue, expert consultations, educational content and tools for professional customers, helping them select suitable ergonomic solutions.
The challenge
The task
LT Interior set out to create an e-commerce platform that would not only present its ergonomic furniture range but also convey the company’s expertise in workplace design and ergonomics. The primary objective was to combine product sales with a consultative process that helps customers choose solutions suited to their individual needs.
The platform had to serve different audiences, including individual buyers, businesses, office design specialists and organisations shaping their employees’ working environments. It therefore needed to support convenient shopping while adding value through educational content, expert recommendations and technical information.
A key part of the project was creating a consistent brand experience—from first learning about ergonomic principles through to product selection, consultation and purchase.
Main features
Product catalogue and e-commerce
A catalogue of ergonomic chairs, desks and other workplace solutions with detailed product descriptions, technical specifications, filtering and ordering functionality.
Consultative sales process
Tools that allow customers to obtain professional advice, try products in showrooms and select solutions suited to their work and individual requirements.
Content, advice and customer communication
Articles, ergonomics advice, training information and expert insights that help users understand the importance of a healthy working environment and make informed decisions.
Order administration and automated statuses
An internal administration environment for searching and filtering orders, reviewing data and managing statuses from new order and fulfilment through partial delivery to completion.
Product configuration with pCon
Configuration of complex, individually assembled furniture through an integrated pCon configurator, with product properties and variations selected and the configured product data transferred automatically to the e-commerce store.
Dynamic pricing and discounts
Management of product and variation prices, automatic recalculation based on the selected configuration, periodic promotions and discounts for specific products and the entire basket.
Product comparison and recommendations
Comparison of product characteristics, related product recommendations, customer reviews and star ratings to support informed purchasing decisions.
Shopping basket and checkout
Adding products to the basket, saving the basket, selecting delivery and additional services, calculating the final price and creating an online order.
Payment management
Online payments through Paysera and other designated methods, payment status control and automatic continuation of the order process only after successful payment.
Customer account and order history
Registration and login for individuals and legal entities, with access to previous orders, invoices and saved baskets, plus management of personal customer information.
Warehouse and Logismart integration
Automated transfer of products, orders and inbound deliveries to Logismart, stock and product status checks, and synchronisation of warehouse process statuses with the e-commerce store. The Logismart API covers order registration, product creation, stock/status checks and inbound delivery management.
Delivery and shipment tracking
Transfer of orders to logistics systems, selection of delivery method and terminal, receipt of shipment tracking numbers and automated delivery status updates—from preparation and dispatch to delivery.
Invoicing, accounting and sales reporting
Automatic PDF invoice generation, transfer of order and invoice data to the Optimum accounting system, and sales statistics and reporting.
The result
Ergonomics Academy e-commerce platform
We created a specialised e-commerce platform that combines product sales with expert advice and educational content. Rather than a conventional online shop, the solution serves as a digital ergonomics consultancy space, helping users choose the most suitable workplace solution. The platform brings together product presentation, content marketing and a consultative sales process, with integrations to the company’s internal business and accounting systems and courier information systems. Visitors can purchase ergonomic furniture, learn about ergonomics, receive professional recommendations and select solutions tailored to their situation. The platform serves both individual consumers and business customers requiring comprehensive office fit-out and workplace optimisation solutions.
Project results
We created a specialised digital sales and communications platform combining e-commerce functionality, content management and support for the consultative sales process. The work covered e-commerce analysis and design, user interface implementation, e-shop and CMS deployment and configuration, and the development of product catalogue, basket, order, discount, customer account, invoicing, reporting and communications modules. Integrations were implemented with the Optimum accounting system, Paysera, DPD, the pCon product configurator and the Logismart warehouse and logistics API. The project also included testing, deployment, user documentation, training and warranty support.
More convenient purchasing and efficient administration
Integrated financial processes
Real-time delivery tracking
Automated order fulfilment
Sales of individually configured products
A fully integrated e-commerce store