E-commerce and digital services platform
A modular platform for managing e-commerce, digital services and other online sales processes in one environment. It supports product and service administration, orders, payments, customer self-service, auctions and tenders, configurable purchasing scenarios, and integration with accounting, payment, logistics and other organisational systems.
About the solution
The E-commerce and Digital Services Platform is designed for organisations that need to bring commerce, service ordering, payments and customer self-service together in one digital environment. Its modular architecture supports a wide range of operating models—from traditional e-commerce to digital services, auctions and tenders. The platform manages products and services, customers, orders, payments, documents and their statuses. Purchasing and service-delivery scenarios can be configured, communications automated, and auction and tender mechanisms used to manage submissions, deadlines and winner selection. Integrations with payment, accounting, logistics and other systems connect the platform to the organisation’s wider technology ecosystem. This approach digitises not only the sales channel but also the business processes behind it. Customers receive a consistent self-service experience, while the organisation gains centralised order and service management, fewer manual operations and a platform that can evolve with its business model.
Fundamental transformation
From fragmented tools to a unified platform
E-commerce, content, customer management and business processes are often fragmented across separate tools. Our platform brings commerce and services together, centralises data and manages the full lifecycle in one environment.
From a simple online shop to a digital ecosystem
The solution covers more than product catalogues, baskets and payments. It also supports service delivery, self-service functionality and customer communications.
From a static solution to a flexible operating model
The platform supports different models: direct B2C sales, individual B2B pricing and Marketplace ecosystems with multiple suppliers.
Platform capabilities
Product and service catalogues
Catalogue management designed for structured presentation, SEO and filtering across physical products, digital products and services.
Effective product presentation and conversion
Basket and order management
Full order-lifecycle management, basket logic, order administration and status tracking.
Structured management of high volumes
Payments and checkout
Secure payment infrastructure covering online banking, cards, tax logic and invoice generation.
Seamless checkout with reduced risk
Delivery and fulfilment
Logistics process management, including parcel-locker and courier integrations, delivery pricing and tracking.
An optimised supply chain and customer experience
Customers and accounts
Supports individual and B2B customers through registration, segmentation, role and organisation management.
Personalised experiences and loyalty
Pricing, discounts and promotions
Flexible discounting, campaigns, customer groups and dynamic B2B pricing models.
Effective sales promotion
Content management (CMS)
Combines e-commerce with content management, including pages, news, multilingual content and SEO.
A complete digital experience
Communications
Integrated communication tools, including email notifications, newsletters and enquiry management.
Greater customer engagement
Forms and service requests
Supports hybrid models through additional data collection, document submission and service reservations.
Integration with service scenarios
Integrations and APIs
Acts as a central hub for integrations with CRM, ERP, payment, logistics, social media and external tools.
A connected organisational IT ecosystem
Analytics and management
End-to-end operational visibility through sales reports, behavioural analysis, statistics and data export.
Data-informed decision-making
Technological maturity
Security
Secure authentication and user management, data protection and comprehensive auditing of system activity.
Suitable for regulated projects
Scalability and performance
Optimised for high traffic, with a scalable architecture and fast catalogue and order processing.
Stability as the business grows
Modular architecture
Supports straightforward functional expansion, tailored solution development and rapid deployment of new features without vendor lock-in.
Adaptable to the business model
Who is this solution for?
E-commerce businesses and digital commerce solutions
B2B platforms with multi-supplier models
Service booking and self-service systems
Hybrid solutions combining commerce, services and content
A flexible, scalable and secure platform for selling products and services online, adaptable to a range of digital business models and the organisation’s evolving needs.
E-commerce and Digital Services Platform
A modular platform for managing commerce, digital services and customer self-service in one environment.
Other work
Implemented projects
Systems built on this foundation that are successfully in use.
Build more than an online shop
Create a platform that sells, serves customers and automates business processes.
1. Discuss your business model and requirements
2. Select the right solution for digital growth
Discuss the project